Friday, January 6, 2012

24-hour Checkout at the Library

The Antigonish Town & County Public Library in Nova Scotia has been looking for ways to better serve their patrons and community by coming up with some innovative practices. Their 24-hour checkout initiative is really interesting. The library (with financial assistance from the province) has installed book lockers located at the main entrance of the building. By request, patrons can pick up their hold requests after hours using the lockers. When their material becomes available they are assigned a temporary access code to a book locker. Then, all they need to do is drop by the library, day or night, enter their code, and pick up their materials.

The idea came from public consultations with their community in which one of the needs expressed was flexible service hours. The library has found the service to be well suited to their rural community where people are not always able to get into town during library open hours. A great example of using innovative thinking to meet community needs!

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